Frequently Asked Questions

My Redwood, Azalea or Aspen is blinking. Why?

There is likely not enough voltage at the fixture. Check to ensure voltage at the fixture is at least 11V.

My Bonsai on a mixed color lean toward one color. For example on Pink they appear more red than pink. Why?

There is likely not enough voltage at the fixture. Check to ensure voltage at the fixture is at least 11V.

The Redwoods Connect app appears laggy. The Bonsai take several seconds to change. Why?

This is likely due to a weak zigbee signal. Strengthen it by adding a zigbee USB repeater.